CapQuest is a market-leader in providing tracing services to its customers through our traceQuest technology. traceQuest is an integrated tracing solution powered by clear, structured processes that delivers targeted results for each service level requirement.

For clients who only require us to locate a customer, our dedicated trace team have access to sophisticated databases and collectively over 40 years experience in trace processes. Only the highest ethical standards are observed and clients can rely upon our integrity and professionalism at all times.

When tracing skills are coupled with the power of CapQuest Debt Recovery’s collection platform, traceQuest can be delivered in an integrated trace and collect format.

By developing unique work processes that harness our technology, databases and one of the industry’s largest dedicated teams, traceQuest  delivers fast and accurate trace results. 

• Automated trace processes to deliver cost effective and accurate tracing for bulk placements. 
  
• Above average hit rate for full trace with lower than industry average re-check levels.
  
• Service   level   offerings   based  on   volume  and  target  re-check  rate.
  
• Robust verification processes on common names and out of area addresses.
  
• Bulk trace discounts.
  
• Address cleansing.