iQuest is our integrated proprietary technology platform that supports every aspect of our business, providing seamless delivery and management of information and satisfying the most sophisticated reporting demands.

iQuest is centred on the latest Tallyman V3 software that coordinates all our collections activity and integrates with specialist applications from a predictive dialler and data warehouse through to client account management and complex investor and portfolio reporting.

Clients
iQuest allows clients to monitor the performance of their contingency collection portfolios – an area where speed, transparency and accuracy is key.

Customers
Our technology platform tracks each customer’s payment progress, stores and manages valuable data and enables our collections teams to keep abreast of the status of each individual account.  The added functionality of iQuest means that we can help customers work out a realistic and fair payment plan tailored to their individual circumstances. Technology enables us to work with customers to help them satisfy their debts.

Portfolio Purchases
iQuest provides sophisticated proprietary scoring and segmentation models that are utilised in the pricing and stratification of portfolios and to drive optimum collection strategies. iQuest permits us to maximise our responsiveness to sellers of portfolios while increasing performance, pricing and operational efficiencies.

Investors
iQuest delivers a suite of timely and detailed status reports on portfolio performance which permits investors to monitor investment activity and performance on a real-time basis.  The specialist reports driven by iQuest permit investors to explore, test and formulate data to their own specifications.