Operations

CapQuest Debt Recovery has a long heritage of recovering debt across the entire spectrum of age and quality level.

TYPETYPICAL DAYS ARREARS
Sub-Performing0-90
Prime or First Placement30-180
Second Placement120-360
Tertiary360-540
Trace & Collect0-360

CapQuest’s team of outstanding professionals includes Collections Managers, Team Leaders and Performance Coaches. Our objective is to produce outstanding debt recovery performance.

We deliver effective campaign strategies to maximise debt collections. Our debt recovery tools include letters, calls, hardship case management, home visit recoveries, litigation and enforcement actions. During the past 12 months CapQuest Debt Recovery has serviced over 1.8 million consumer credit accounts.

CapQuest Debt Recovery is able to track and document our debt recovery performance on an ongoing basis relative to our peers. CapQuest’s performance across each category of debt that we collect has been consistently superior to our competitors.


31 July 2010
02:27
CapQuest debt recovery