Contingency Collections

CapQuest Debt Recovery (“CDR”) has more than 20 years experience collecting sub-performing debt for leading originators across a wide range of consumer sectors. CDR has over 300 clients, including may of the UK’s largest financial institutions, utilities, retailers and mail order companies. CDR also manages recoveries for portfolios acquired on behalf of CapQuest by an affiliate, CapQuest Investments.

Our sophisticated collections system provides a gateway to archived data on nearly 4 million individual accounts.  We operate according to best practice, anchored by leading-edge technology and heavy investment in recruitment, training and development.

With nearly 250 highly skilled and enthusiastic employees in at three separate locations in England and Scotland, we are committed to providing our clients with the very best service. Our collection results are consistently rated at the top of the league table by our clients.


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Capquest